REFUND POLICY

RETURNS

Items are eligible to be returned up to 30 days from the original purchase date. If one chooses to return items after 30 consecutive days, unfortunately we would not be able to offer a full refund or exchange.

In order to complete a full return, we require a receipt or proof of purchase. Please send both the proof of purchase and goods to :

Mitch Bogen Collection HQ 
8 Shenandoah Drive
Lakewood NJ 08701 
United States of America 

 

If purchased via MitchBogencollection.com, please do not send any items back to any third-party websites (Amazon, Walmart, etc.)

Gift cards are non-returnable.

REFUNDS

Once we receive your entire order at our HQ, we will go ahead and process the refund. A credit will automatically be applied to your credit card or original method of payment, within 7 business days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, please check your bank account and contact your credit card company. It may take some time before your refund is officially posted.

If you’ve completed this and you still have not received any refund, please contact us at mitchbogencollection@gmail.com.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mitchbogencollection@gmail.com.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

SHIPPING 

To return your product, you should mail your product to: 

Mitch Bogen Collection HQ 
470 Oberlin Avenue South 
Lakewood NJ 08701 
United States of America

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping any purchase over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.